Get Complete Visibility on All Remote User Activity

Teramind visually records every action that all remote users make not just your remote employees but also third-party vendors and external contractors. They can be on a local machine, remote domain, servers or terminal servers. Teramind tracks virtually all system objects like: web, apps, email, file transfers, etc. Uncover what your users are up to both online and offline. Each object can be configured to take into consideration what needs to be monitored and who has access to the monitored records. This allows for instant administrative oversight in respect to all user activity while complying with any privacy requirements.

Increase Productivity of Your Off-Site Workforce

With Teramind, track both in-office and remote employee activity throughout the day, then aggregate that data to produce detailed metrics, such as:

Reduce Administrative Overhead

With Teramind’s built-in administrative features, many of the repetitive yet import clerical tasks can be automated or made efficient. For example, with Teramind you can:

Increase Remote Worker Engagement

Develop your own KPIs and metrics to measure remote employee engagement: how many hours are your home-based workers active? Maybe they’re spending too much time on social media because you are not there to see them? Getting buried under Emails? You can track employee performance over time and see if they are on a decreasing trend. Identify the cause of disengagement and then systematically address them. For example:

Optimize Workflows and Reduce Cost

Teramind can track employee active vs idle time and allows you to send automated notifications to remote workers if they are idling excessively. With payroll reports and activity category breakdown, you can build an accurate estimate of which type of works takes how much time and then set your team’s deliverables accordingly reducing slack times and overtime hours. Using the software’s device monitoring feature, you can implement policies like set a limit on printer to reduce paper and ink waste.

Improve Time Management

Use Teramind Revealed Agent to let remote users themselves identify and track what projects/tasks they're working on reducing supervision time. Or, use the Hidden Agent to automatically assign tasks to employees based on their apps/web activity. Use built-in scheduler to track attendance; receive alerts when users deviate from their scheduled work hours.

Additionally, Teramind has integration support for all your favorite project management tools like JIRA, Trello, BaseCamp, Redmine etc.

Detect Suspicious Behavior with Automated Policy & Rules

Define what constitutes dangerous or harmful user behavior and Teramind’s sophisticated anomaly engine will automatically detect when an employee deviates from their normal parameters or exceeds acceptable risk levels. Teramind can detect anomalies in applications, emails, network, file activities and more. Immediately get notified about harmful user activity, lock out user or take remote control of the compromised system before any malicious or fraudulent attempts are made.

Use Remote Desktop Control for Security and Training

A user's ability to access a desktop can be instantly taken away by putting Teramind's remote control feature to use. Manually overriding an account removes the user from the equation, ensuring that activity is contained, and potential threats are eliminated. Remote control can be started by simply clicking on the remote icon on all live sessions. Override all manual inputs by a user to prevent sensitive data from being altered and data breaches from occurring.

Monitor and Audit Remote Logins and Network Activity

Teramind's network monitoring tools allow administrators to monitor network traffic for all remote users connected to your business network, their identity, location, time and exact IP ports utilized for the connection. Additionally, automated networking rules can alert administrator when suspicious remote user activity is detected. For example, repeated connection attempts, initiation of specific root processes, use of suspicious connection protocols, login sessions at abnormal hours etc. Network monitoring allows administrators to block connections or data transmissions from a remote user for individual IP addresses or computers.

Build a Security Sandbox for Unsanctioned Remote Users

Teramind allows you to create virtual servers on Windows, VMware Horizon etc. Utilizing this capability, you can for example, setup a Terminal Server for your remote vendors or contractors and install the Teramind Agent on it. Users can then login to the server using RDP keeping out of your internal network and repositories. At the same time, you can record their activates separately, restrict access or take control of the server in case of an incident keeping rest of your business immune to disruption.